Terms and Conditions

Please read all Terms and Conditions prior to purchasing.

Orders

  • Once a tracking number is generated, consider the item shipped and your order cannot be cancelled. Customers that refuse items will lose their entire purchase, as the items are not returned to us.

Returns

  • Returns are accepted within 30 days only. A 15% restocking fee applies to ALL returns.
  • No refunds on shipping charges. 
  • Any charges billed to us from any carrier will be deducted from refunds.
  • Return shipping charges are not covered by us. 
  • Used / damaged / painted / modified items will not be accepted as returns.  Catalytic converters that are used, melted, discolored ( ran until red-hot ), or broken will not be accepted as returns and are not covered under warranty.

Shipping

  • All shipping times listed are an estimate only, not a guarantee.  We do our very best to ship ASAP.
  • If you need an item by a specific date please contact us via email prior to purchasing the item.
  • We are not responsible for shipping delays due to carrier's schedules, Customs inspections, weather, etc.  

Communication

  • Email is the fastest way for questions, order changes, etc.
  • Please email us at info@mufflerexpress.com.

Website Prices

  • Prices are subject to change. We strive to provide the most accurate and up-to-date prices on mufflerexpress.com,  but reserve the right to update, change and modify prices without notice.
  • In the event that you place an order for an item and the price is incorrect, we reserve the right to adjust your order invoice and charge the correct price. If we notice a pricing error, we will contact you.

Customer Responsibility

  • Please ensure to read the entire product description, not just the part title. Our team spends hundreds of hours on each individual listing that ensures each item works for the applications listed.  
  • Do not assume that if we list an item for 2006 and 2007 models that it will work on 2008, this is usually not the case.
  • Return shipping charges can be very expensive. We will gladly exchange items purchased incorrectly, however you are responsible for the shipping cost for the exchanged item.

Warranty

  • No warranty on catalytic converters unless proof that primary oxygen sensor was replaced at the same time as the catalytic converter.
  • Warranties only apply to the original purchaser of the part and to the application ( vehicle ) for which it was listed in our catalog.
  • Terms listed apply for parts used on private passenger vehicles only; commercial, fleet, or off-road vehicles may be more limited.
  • Warranties offer only replacement of the defective part with another part; no cash refunds and no reimbursements of labor costs, shipping costs, or other expenses.  
  • Replacement under warranty does not extend the term of the warranty, the warranties begin upon delivery.